I’m a Mac guy. Since my first Mac (a Performa) May 1996 I have owned nine more. I have loved them all from when I got one of the first G4s in March 2000 and used it solely for editing with Final Cut Pro (v1.0) through the refurbished 17” Mac Book Pro I acquired in December 2015. This one I use for internet, writing, bookkeeping and everything else including editing.
Loved the Beach-ball!
In these twenty-one Mac years I have had very few problems all of which were easily and inexpensively fixed until a few weeks ago. The 17” Mac Book Pro began acting weird, abrupt shutdowns, strange “fuzzy” screens etc. Having learned with my thirteen year old Beach-ball iMac that Apple won’t touch a machine that’s over five years old and Tekserve out of business I went to the web and found Laptop MD.
This was a stroke of luck. To make a long story short, these guys are excellent. I researched them on line and then went to their place on West 35th Street in Manhattan. When I walked through their door I was reassured. The place reeked of competence and that feeling was borne out by the instant diagnosis of my problem. Replacing a motherboard ain’t cheap but their price was fair and they delivered ahead of schedule.
The icing on the cake with Laptop MD is that a while after their repair I bought some additional RAM and when I was ready to install it no matter how hard I tried and with what tool, I couldn’t get the tiny screws out of the back in order to remove it and install the memory. I sent them an email describing my problem and the owner of the company said bring it down. I did. The tech easily got the screws out and coached me through the installation, closed it up and wished me well. No charge.
So if you ever have a problem with any computer (including Windows machines), tablet or phone you won’t find a better solution than Laptop MD in New York City.
Thanks to Matt Ham and his crew. They don’t wear shirts proclaiming themselves “geniuses” they just get the job done.
